Flexible Spending Accounts
Flexible Spending Accounts
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FSA Medical – Navia Benefits
You do not have to enroll in a Jones health plan to be eligible for this benefit.
NOTE: Jones will contribute $25 annually to the Health Care FSA of all employees participating in the Health Care FSA.
How the Health Care FSA Works:
- Estimate health care expenses for you and your eligible dependents.
- Contribute up to $3,400 for the year with pre-tax money with the ability to carry over $680 to following years*.
- Use a debit card to pay for copays, coinsurance, prescription drugs, glasses, and other eligible expenses.
*You can use up to the amount you elected to contribute, even if the money is not yet in your account.
The FSA claims submission deadline is 90 days after the end of each plan year. All claims incurred in the prior plan year must be submitted to Navia Benefits by 3/31 of each year to avoid plan forfeitures.
To access your FSA benefit information, submit claims, view prior and current account balances, and manage your bank account details, visit naviabenefits.com or download the Navia Benefits Mobile App on the Google Play or Apple App Store.
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FSA Dependent Care – Navia Benefits
The Dependent Care FSA can be used to pay for day care expenses for eligible dependents under age 13, as well as adults who are physically or mentally incapable of caring for themselves, if you and your spouse are working or going to school.
How the Dependent Care FSA Works:
- Estimate daycare provider expenses.
- Contribute up to $7500 (if single or married, filing taxes jointly) or $3750 (if married filing separately) with pre-tax money*.
- Pay your daycare provider and submit a claim for reimbursement.
*You can only be reimbursed up to the amount in your FSA.
The FSA claims submission deadline is 90 days after the end of each plan year. All claims incurred in the prior plan year must be submitted to Navia Benefits by 3/31 of each year to avoid plan forfeitures. The Dependent Care FSA has a 2.5 month grace period to incur claims.
To access your FSA benefit information, submit claims, view prior and current account balances, and manage your bank account details, visit naviabenefits.com or download the Navia Benefits Mobile App on the Google Play or Apple App Store.
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FSA Direct Deposit
Follow the steps below to sign up for direct deposit for your health and dependent care reimbursements.
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Log in to your account at Home - Navia Benefit Solutions: Employee Benefits Solutions & Services
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On the right side click on your name
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Click on "Update Bank Info"
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Insert the routing number and bank account number, and choose if it's savings or checking.
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Check mark the box that you agree to Navia Benefits terms and conditions.
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Hit "Submit"
Side Note: It typically takes 4 business days for the direct deposit to be verified.
Click the button below for additional instructions on updating your participant profile with your banking information.Bank Account Information Tab
The Bank Account Information page will tell you if you already have direct deposit on file with Navia. If you do, the last 4 numbers of the account provided to us will display. If not, you will see a message saying "You are not currently signed up for direct deposit".
If you already have information on file with us and need to edit or replace it, you may do so by entering your bank information in the boxes provided. It may take up to two days for the information to be verified with your bank. During this time, reimbursements may be sent via live check.
If you do not need to make changes to this page, click Cancel or click on another option in the left menu.
To contact Navia Benefits:
Questions: customerservice@naviabenefits.com
Support: claims@naviabenefits.comPO Box 5179, Fresno, CA 93755
Call: 425-452-3500 (Call Center Hours 5:00 a.m. – 5:00 p.m. Mon. – Fri.)
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How to Enroll
For questions on how to enroll, please contact your HR Liaison.
Additional Resources
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Download FSA Flyers
2026 FSA Info: Download the 2026 FSA Enrollment Kit flyer for information on how you can utilize your flexible spending account.
FSA Benefits Card Overview: Download the FSA Benefits Card Overview for more information on utilizing your FSA debit card.
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Download Claim Forms
FSA Claim Forms: Download the FSA Navia Benefits Claim Form.
