Critical Illness / Cancer Claims – 866-626-3705
Critical Illness
Critical Illness Plan
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Critical Illness Summary
Critical Illness Plan Through MetLife
Being diagnosed with a critical illness can be devastating, both personally and financially. Breathe easier knowing Critical Illness Insurance can help you pay your out-of-pocket expenses and allow you to focus on your health.
Critical Illness Insurance provides a benefit payment upon the diagnosis of an illness or condition shown below. Benefits are payable at 100% of the Critical Illness benefit amount unless otherwise stated. For a complete description of benefits, exclusions and limitations, refer to your certificate of insurance.
Benefits payable for a new diagnosis of:
- Heart Attack / Stroke
- End-Stage Renal Failure
- Major Organ Failure
- Coma
- Permanent Paralysis Due to a Covered Accident
- Severe Burns
Please refer to the carrier Certificate of Voluntary Critical Illness Coverage for complete details, limitations, and exclusions OR click here for a MetLife Benefit summary. Click here to view a full Certificate of Critical Illness Coverage.
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Employee Weekly Rates
Critical Illness Plan Weekly Rates
Premium rates are based on the amount of coverage you elect, your age, your tobacco use status, and who you have elected to cover and will be displayed in Dayforce.
$10,000 Weekly Cost – Non-Tobacco Non-Tobacco Employee Employee + Spouse
Employee + Child(ren)
Family Under 30 $0.48 $0.72 $0.55 $0.76 30 – 39 $0.83 $1.25 $0.90 $1.29 40 – 49 $1.64 $2.45 $1.68 $2.49 50 – 59 $2.91 $4.55 $2.95 $4.59 60 + $4.73 $7.34 $4.80 $7.38 $10,000 Weekly Cost – Tobacco Tobacco Employee Employee + Spouse
Employee + Child(ren)
Family Under 30 $0.97 $1.45 $0.55 $0.76 30 – 39 $1.68 $2.49 $0.90 $1.29 40 – 49 $3.30 $4.92 $1.68 $2.49 50 – 59 $5.84 $9.07 $2.95 $4.59 60 + $9.46 $14.70 $4.80 $7.38 $20,000 Weekly Cost – Non-Tobacco Non-Tobacco Employee Employee + Spouse
Employee + Child(ren)
Family Under 30 $0.97 $1.43 $1.11 $1.52 30 – 39 $1.66 $2.49 $1.80 $2.58 40 – 49 $3.28 $4.89 $3.37 $4.98 50 – 59 $5.82 $9.09 $5.91 $9.18 60 + $9.46 $14.68 $9.60 $14.77 $20,000 Weekly Cost – Tobacco Tobacco Employee Employee + Spouse
Employee + Child(ren)
Family Under 30 $1.94 $2.91 $2.08 $3.00 30 – 39 $3.37 $4.98 $3.46 $5.08 40 – 49 $6.60 $9.83 $6.65 $9.92 50 – 59 $11.68 $18.14 $11.77 $18.23 60 + $18.92 $29.40 $19.06 $29.45 $30,000 Weekly Cost – Non-Tobacco Non-Tobacco Employee Employee + Spouse
Employee + Child(ren)
Family Under 30 $1.45 $2.25 $1.66 $2.28 30 – 39 $2.49 $3.74 $2.70 $3.88 40 – 49 $4.92 $7.34 $5.05 $7.48 50 – 59 $8.72 $13.64 $8.86 $13.78 60 + $14.19 $22.02 $14.40 $22.15 $30,000 Weekly Cost – Tobacco Tobacco Employee Employee + Spouse
Employee + Child(ren)
Family Under 30 $2.91 $4.36 $3.12 $4.50 30 – 39 $5.05 $7.48 $5.19 $7.62 40 – 49 $9.90 $14.75 $9.97 $14.88 50 – 59 $17.52 $27.21 $17.65 $27.35 60 + $28.38 $44.10 $28.59 $44.17
Additional Resources
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How do I submit a claim?
Download a Critical Illness & Cancer Claim Form.
Download a Critical Illness Beneficiary Form.
For Critical Illness & Cancer:
Please return completed and signed form by fax, mail or on-line. Complete Section 1 on the Physician’s Statement. Your physician must complete the remainder of the Physician’s Statement (all of Section 2) and return the completed form to MetLife.
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What documentation is required?
- If this is an Initial Claim for an illness, please complete each section in its entirety. (An illness is not considered reported to us until a claim form is received).
- If this is an additional claim for an illness previously reported (i.e. – initial claim previously submitted and additional services were incurred), no claim form is required. Please provide supporting documentation from the healthcare provider related to the critical illness for which a claim is being made.
- Include your claim number and/or certificate number on all pages of your submission.
- Please provide us with supporting documentation from the healthcare provider(s) related to the Critical Illness for which a claim is being made. The supporting documents MUST include 1) the diagnosis, 2) the date(s) of diagnosis, and 3) pathology reports, surgical notes, UB 04 forms, lab results, or medical records that support the diagnosis of the covered condition.
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Submission Instructions
Please return completed and signed form in one of the following ways:
- Mail: Cancer/Critical Illness Insurance Products, P.O. Box 80826 Lincoln, NE 68501-0826
- Fax: 1-855-306-7350 (If faxing, please remember to fax both front and back sides of the signed claim form. Allow two (2) hours for documents to be received)
- Online: https://mybenefits.metlife.com
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Customer Service
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Download: Critical Illness & Cancer Claim Form
Download: Critical Illness & Cancer Claim Form
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Download: Critical Illness Beneficiary Form
Download: Critical Illness Beneficiary Form
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Download: Critical Illness and Cancer Physician's Statement Form
Download: Critical Illness & Cancer Physician's Statement Form